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Building safe, humane communities for pets and the people who love them

I’m Kristen Hassen and I can help lead your animal welfare organization into the future through proven strategies, innovative solutions, and meaningful connections.

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Kristen Hassen (Outcomes Consulting for animal welfare organizations) hugging a dog wearing a "adopt me" bandana, black and white photo.

Clients

Petco Love
Pedigree Foundation
MARS Petcare
Banfield Foundation
VCA Charities
Best Friends Animal Society
Shelter Animals Count Logo - Outcomes for Pets Consulting
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Miami-Dade Animal Services
Petszel Logo - Outcomes for Pets Consulting
Orphan Kitten Club Logo - Outcomes for Pets Consulting
Pima County Animal Care Center
Charlottes-Albemarle SPCA
San Diego Department of Animal Services
Riverside County Animal Services
County of Santa Barbara Animal Services
Dallas Animal Services
Maui Humane Society

Work with Jackson Galaxy and Kristen Hassen

Do you feel like your organization needs a fresh start, a chance to finally fix the problems that are holding you back? In this exceptionally challenging moment for animal welfare, Jackson Galaxy and I have teamed up to provide in-person consultation services to a small number of animal welfare organizations.

We’re looking for organizations who want to do more than just survive – the ones who are willing to innovate, embrace the future, and set the standard for what sheltering can and should look like.

Learn more here, then reach out to Kristen to get started. We’re scheduling for 2024 now!

Areas of Expertise

Municipal Animal Services

Leadership and Management in Animal Welfare

Innovation and the Future of Animal Welfare

Animal Control and Animal Protection Services

Crisis Communications and Transparency

Community-Centered Animal Sheltering

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“Kristen is among the most intelligent and committed in animal welfare. What makes her different from most is her grasp of the larger issues challenging our society and the impacts on the families and animals we serve.”
Michael J. Blackwell, DVM, MPH, Assistant Surgeon General, USPHS (R)Director of Program for Pet Health Equity, University of Tennessee
"Kristen is nothing short of a live outcomes genius. Her mercurial insight, passion for lifesaving, and strategic, practical approach all have inspired our teams to sustainable growth and success."
Rebecca GuinnFounder and CEO, Lifeline Animal Project
"Kristen is a visionary leader who cares deeply about people, animals and the world around her. She develops creative solutions to frustrating problems, implements change and motivates animal welfare organizations around the world to do the same. Everyone 'wants' to do better; Kristen leads and guides organizations in accomplishing their goals."
Sheila Segurson, DVM, DACVBDirector of Outreach and Research, Maddie's Fund®
"Kristen Hassen is a passionate, progressive leader who has had a profound professional impact on me. As she continues to partner with shelters across the country, she is able to make the critical connection between animal care and employee health and welfare in order to develop creative solutions to improve the lives of shelter animals."
Dana H. BrownGeneral Manager, Personnel Department, City of Los Angeles
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My Services

I offer a variety of services for animal shelters remotely and on-site. Connect with me to discuss your specific needs and pricing.

  • Assessments and audits
  • Program evaluation and recommendations
  • Standard operating procedure review and writing
  • Workplace culture agreements
  • Shelter dog management consultation
  • Crisis management and communications​
  • Organization development and budgeting
  • Strategic plans and SMART goal setting
  • Problem identification and solutions
Work with Me

References

Please reach out to me directly to be connected to professional references from the pet products industry, veterinary medicine, non-profit animal welfare national organizations, animal shelters, and more.

Contact Me>>
"Kristen was honest, encouraging, pushed and motivated our team. We desperately needed to come together and plan for a more positive future. Kristen fostered open, honest and difficult conversations to get us there."
Rachel BorrelliVolunteer Manager, San Diego County Department of Animal Services
"Kristen is the most valuable welfare expert who has a panoramic view and invaluable insight to bring to the table."
Francisco García, M.D., M.P.H.Deputy County Administrator and Chief Medical Officer, Pima County, Arizona
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Blogs and resources

Pedigree Foundation: Build Your Dog Adoption Super Highway

Pedigree Foundation: Build Your Dog Adoption Super Highway

Increasing engagement with your community to get more pets adopted faster. Download this toolkit from the Pedigree Foundation.
Download Now>>
Staff member opening a dog kennel, featured image for Facing a Space Crisis? Twelve Ways to Reduce Your Kennel Census Now by Kristen Hassen of Outcomes Consulting, consulting for animal welfare organizations

Facing a Space Crisis? Twelve Ways to Reduce Your Kennel Census Now

If you’re getting close to the dreaded statement, “We’re full,” here are twelve things you can do now to decrease the number of pets in your shelter.

Read Now>>

From Intake to Engagement: Keeping and Getting More Lost Pets Home

Access this free workbook, created by Outcomes for Pets Consulting and Petco Love Lost, to get more lost pets home and out of your shelter.

Download Now>>

As Featured In

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Today Logo
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Clients

Petco Love
Pedigree Foundation
Banfield Foundation
VCA Charities
Best Friends Animal Society
Miami-Dade Animal Services
San Diego Department of Animal Services
Riverside County Animal Services
County of Santa Barbara Animal Services
Dallas Animal Services
Maui Humane Society
Charlottes-Albemarle SPCA
Pima County Animal Care Center

Stay in Touch

Stay up to date with Outcomes Consulting and Kristen Hassen by signing up for her bi-weekly newsletter, sent out every other Monday morning, full of information and thought leadership in Animal Welfare! 

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